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» General Terms and Conditions
1. General
Following general Terms and Conditions apply to all contracts, deliveries and other performances. We particularly hereby contradict divergent business conditions of the contracting party.
2. Time of Contract
You hand in an obligatory order of the items contained in the shopping basket by click the button "Buy now". The confirmation of the receipt of the order immediately follows the order after mailing. The sales contract takes place with our delivery confirmation or delivery of the goods.
3. Seeing the contract text
The contract text is saved. You can see the general terms and conditions on this side any time.
For safety reasons your personal order data can not be seen on the Internet.
4. Returns in case of revocation
In case of revocation you have to pay the regular costs for the return if the delivered goods correspond to the ordered.
5. Guarantee
The guarantee is carried out after the legal regulations, which means, in the case of a defect of the products we can choose first to exchange or improve the goods. In case the improvement fails or the exchanged product is also unsatisfactory, you can either give back the product against refund of the full selling price or decrease the selling price.
About possible manufacturer guarantees please take information from the product documentation.
6. Delivery and payment
There isn't any minimum order quantity. Special shipping forms desired by our customers are calculated with a local surcharge. Dispatch of the product is carried out after payment of the invoice amount. The agreement of longer delivery times on your request is possible. The payment is carried out by transfer (pre-payment) or by Credit Card (Verified by Visa or MasterCard SecureCode).
7. Delivery time
Goods which are on stock come to the dispatch after receipt of the payment within 7 working days. If goods shouldn't be available, you receive a notification by e-mail.
8. Retention of title
Until complete payment the product remains property of the company Puma GmbH IP Solingen.
9. Data protection explanation
We use your data exclusively to carry out your order. All customer data are saved and processed by us considering the appropriate regulations of the Federal Data Protection Laws (BDSG) and the tele-service data protection law (TDDSG).
You have a right to a free information, correction, inhibition or deletion of your stored data any time. Please, consult us or send us your desire by mail or fax.
We don't pass your personal data on to third parties including your house address and electronic mail address without your any time revokable agreement.
10. Place of performance and place of jurisdiction
Place of performance and place of jurisdiction for the two parts is Solingen if the customer is a merchant. The right of the Federal Republic of Germany is exclusively valid.

PUMA IP GmbH Solingen
An den Eichen 20-22, D-42699 Solingen
Fon: +49 (0)2851-5896-50, Fax: +49 (0)2851-5896-60
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